Santeri Norppa is a System Support Specialist at Fastems since September 2021, responsible for ensuring optimal performance of complex systems through troubleshooting, maintenance, and upgrades. Prior experience includes serving as an EV Specialist at Plugit Finland Oy, where Santeri engaged in project stages involving configuration and service, as well as a role as Assistant Engineer at Genano Ltd, focusing on equipment measurements and product development. Santeri's educational background includes a Bachelor's degree in Electrical and Automation from Häme University of Applied Sciences, alongside recent training in business guidance. Additionally, Santeri has participated in various internships and part-time roles, gaining skills in leadership, event planning, customer service, and technical support.