Miranda Spiga

Miranda Spiga has a diverse work experience, starting from their current role as a Senior Customer Success Manager at FastSpring since November 2022. Prior to that, they worked as a Customer Success Manager at the same company from November 2021 to November 2022.

Before joining FastSpring, Miranda worked at Ingenico ePayments as a Merchant Relationship Manager from August 2018 to October 2021. In this role, they provided operational support, training, payment analysis, and built relationships with EMEA and global clients.

Miranda's experience also includes working at Equiniti as a Risk and Compliance - Quality Checker from February 2018 to July 2018, where they were responsible for quality assurance and control of analysts' work, as well as training new hires. Prior to that, they worked as a Risk and Compliance Analyst on a Deutsche Bank project from November 2017 to February 2018, focusing on reviewing and assessing clients' risk ratings according to AML/CTF legislations.

Earlier in their career, Miranda worked as an International Sales Agent at EF International Language Centers from February 2017 to August 2017. In this role, they handled client requests and concerns, developed methods to improve service quality, and maximized conversion rates for the Italian, French, and American markets.

Miranda Spiga has a Master of Science (MSc) degree in International Relations from the University of Amsterdam, which they obtained from 2016 to 2017. Prior to that, they completed their Bachelor's degree in History and Geography at Université Paris-Sorbonne from 2013 to 2016. In terms of additional certifications, Miranda obtained an A2 level certification in Nederlands from the City of Amsterdam in December 2020. Miranda also holds a DELF B2 certification from Université Paris-Sorbonne, although the specific details regarding the month and year of attainment are not provided. Additionally, Miranda has an IELTS 8.0 certification from the British Council, but the exact details of when they achieved this certification are not mentioned.