Alyssa Edelman is an experienced leader in customer support and customer experience, currently serving as Head of Support at Fathom since August 2024. Previously, Alyssa held the position of Director of Customer Support at Apollo.io and served as a Customer Success Coach at Catalyst Software. With a strong background in customer experience, roles at Postscript included Senior Director and Director of Customer Experience. Alyssa's extensive experience spans various leadership positions at Greenhouse Software, Brandwatch, and BitInstant, showcasing a commitment to customer success and support. Alyssa holds a Bachelor of Science degree in Psychology with University Honors from the University of Central Florida.