Alex Odhiambo Otieno

Alex Odhiambo Otieno serves as the Senior Manager of Shared Services at Faulu Microfinance Bank since September 2023, focusing on the implementation of Transaction Banking Strategy to enhance digital banking offerings. Previously, Alex held the position of Shared Services Manager at Stima Sacco Society Ltd from December 2020 to November 2023, where notable achievements included the automation of inward clearing processes. Alex’s career at the National Bank of Kenya spanned from 2011 to 2020, progressing from Officer Incharge to various managerial roles in payments and operations, managing both retail and corporate payment channels. Academic qualifications include a Master of Business Administration in Marketing from Daystar University and a Bachelor of Commerce in Management Science from the University of Nairobi.