Ryan Horty

Ryan Horty possesses extensive experience in customer support and quality assurance across various organizations. Currently serving as Senior Manager, Support and Quality Assurance Program Manager at Favor Delivery, Ryan specializes in ensuring excellent experiences for customers, runners, and merchants. Previous roles include Youth Soccer Coach at Soccer Shots Franchising, Customer Support Supervisor at Enjoy Technology, Inc., and various management positions within the American Cancer Society, where Ryan developed performance delivery expectations and managed teams to meet productivity and quality goals. A graduate of Purdue University with a Bachelor's degree in Psychology, Ryan is recognized for strong analytical thinking, effective communication, and a collaborative approach to fostering relationships.