Kevin Durham is an experienced professional in the mortgage servicing industry, currently serving as the AVP of Mortgage Servicing at Fay Servicing, LLC since July 2013, where responsibilities include servicing non-performing loans and acting as a point of contact for borrowers. Prior to this role, Kevin worked as a Mortgage Investigator at Hillard Heintze, focusing on the analysis of closing documentation and re-verification of income and asset information. Kevin's career also includes significant positions at Washington Mutual Bank/Chase Bank, Finance America, Household Finance Corporation, First Data Corporation, and Finish Line, with a strong emphasis on customer service and financial assistance throughout various roles. Educational qualifications include studies at Illinois State University, Homewood-Flossmoor High School, and Prairie State College.