FedPoint
Suzanne Reynolds is a seasoned IT professional with over 35 years of extensive experience in leading large-scale data-driven projects and enterprise technology transformations. Currently serving as the Sr. Manager of Software Development at FedPoint since March 2021, Suzanne possesses strong capabilities in process management, financial oversight, and the delivery of data mastering applications, analytics, and business intelligence solutions. Prior experience at Liberty Mutual Insurance includes roles as Director of Engineering for GRS Tech Data Management, where collaboration on strategic roadmaps and leading multiple agile teams was essential. Suzanne holds a Bachelor of Applied Science in Business Administration from New Hampshire College and has demonstrated a consistent ability to engage with both technical and non-technical stakeholders effectively.
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FedPoint
FedPoint®, founded in 2002, is a versatile administrator of large-scale insurance and benefit programs. Our commitment to transparency, security, reliability, and consistency not only benefits our clients; it also empowers the end-users of our programs, by facilitating informed decision-making through multi-channel education, intuitive navigation and overall ease of use. For the organizations we serve, there is no alternative to excellence. Our mission is to grow and modernize insurance and benefits programs for federal agencies, military service organizations, insurers, and other select clients and partners by providing customized administrative services, well-designed and secure platforms, and an exceptional experience for customers. We administer the Federal Long Term Care Insurance Program (FLTCIP), the only group long term care insurance program for the federal family, with more than 265,000 enrollees. We also implemented one of the first online federal exchange platforms—BENEFEDS—where more than four million participants now shop for, enroll in, and manage their benefit plans. Learn more about FedPoint.