Operational Support Services
About
The Operational Support Services team at FedPoint plays a crucial role in ensuring the smooth functioning of administrative operations for the company's insurance and benefits programs. This team focuses on enhancing business processes, providing comprehensive training, managing contact center operations, and maintaining quality assurance. By leveraging their expertise, they ensure that clients and end-users experience a seamless and efficient service interface, ultimately contributing to the overall success and reliability of FedPoint’s offerings.