With Feedtrail XM, healthcare organizations have the tools and in-the-moment analytics to transform and personalize the entire patient journey. With outreach via text and email, Feedtrail empowers healthcare teams to engage with and learn from patients at any point during the lifecycle of care and perform immediate, but lasting, service recovery to ensure patient loyalty. The flexibility of the system allows organizations to dig a level deeper and understand the true drivers of a good or bad experience, solve experience gaps, and rapidly test changes to deliver the best experience possible. Feedtrail is already leveraged by 5,000 sites across 36 countries.

Hospital

Feedtrail

Stephanie Alexander

Warren Mullis

Toni Land

Tom DuScheid

Mikko Lehmus

Matti L.

Gert Volmer

Deb Woods

Summer Brown

Ashley Worrall

James Hayne

Neil Barton

Paul Jaglowski

The Software Engineering Team at Feedtrail is responsible for developing and maintaining the robust platform that powers the Feedtrail XM system. They design and implement features that enhance patient engagement and ensure seamless data analytics for healthcare organizations. By collaborating closely with the Technical Product Manager, the team also focuses on optimizing the user experience and integrating feedback to continuously improve the software's performance and functionality.

Software Engineering Team

Advisory Team

Leadership Team

Customer Success Team

Software Engineering Team

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Advisory Team

Leadership Team

Customer Success Team