With Feedtrail XM, healthcare organizations have the tools and in-the-moment analytics to transform and personalize the entire patient journey. With outreach via text and email, Feedtrail empowers healthcare teams to engage with and learn from patients at any point during the lifecycle of care and perform immediate, but lasting, service recovery to ensure patient loyalty. The flexibility of the system allows organizations to dig a level deeper and understand the true drivers of a good or bad experience, solve experience gaps, and rapidly test changes to deliver the best experience possible. Feedtrail is already leveraged by 5,000 sites across 36 countries.

Hospital

Feedtrail

Stephanie Alexander

Warren Mullis

Toni Land

Tom DuScheid

Mikko Lehmus

Matti L.

Gert Volmer

Deb Woods

Summer Brown

Ashley Worrall

James Hayne

Neil Barton

Paul Jaglowski

The Leadership Team at Feedtrail is responsible for setting the strategic direction and vision of the company, ensuring alignment across all departments to enhance patient engagement and experience in healthcare. This team fosters innovation, drives financial performance, and promotes collaboration through effective leadership, guiding the organization to leverage analytics and technology for optimal service recovery and patient loyalty.

Leadership Team

Advisory Team

Customer Success Team

Leadership Team

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Team members

Other teams at Feedtrail

Advisory Team

Customer Success Team