Susan Shirley, PMP

Susan Shirley, PMP, is an experienced account manager currently working at FEI Systems since November 2021. Prior to this role, Susan served as VP of Operations at Conduent from January 2017 to November 2021, and held various leadership positions at Xerox from April 2012 to January 2017, including West Region Lead for Transaction Processing Capability and Claims Director for Medi-Cal. Previous roles also include Executive Account Manager at ACS Government Healthcare Solutions, Deputy Account Manager at ACS, and Claims Manager at ACS, where Susan developed extensive expertise in claims management and operations within the healthcare sector. Susan began the professional journey at Blue Cross and Blue Shield, where responsibilities included Claims Services Manager. Susan holds a Bachelor of Arts in English from Mississippi State University.