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Chelsea Laing

Head Of Revenue And Customer Operations at Fergus

Chelsea Laing's work experience includes the following roles:

1. Head of Revenue at Fergus (2021-present): Responsible for leading the Revenue function at Fergus and overseeing new business, growth, expansion, and retention efforts. Passionate about supporting tradespeople with purpose-built software for Plumbers & Electricians.

2. Head of Revenue Operations at Fergus (2021-2022): Held this role before becoming Head of Revenue, responsible for revenue operations.

3. Revenue Operations Manager at Vend (2018-2021): Managed revenue operations at Vend, a cloud-based retail management software platform. Contributed to the company's mission of making retailers' lives better.

4. Sales Enablement Manager at Vend (2017-2018): Supported sales teams by providing enablement resources and tools.

5. Sales Operations Manager at Vend (2014-2017): Managed sales operations, ensuring smooth processes and efficient customer management. Vend expanded rapidly, with offices in multiple countries and customers worldwide.

6. Retail Solutions Training Specialist at Vend (2014): Provided training on retail solutions to Vend's customers.

7. Retail Solutions Specialist at Vend (2013-2014): Assisted customers with retail solutions and software.

8. Administrative Assistant at The Arthritis Society (2013): Held an administrative role at The Arthritis Society for a short period.

9. E-Commerce Coordinator at Rydges Hotels & Resorts (2011-2013): Managed e-commerce activities for Rydges Hotels & Resorts.

10. Front Office Coordinator at Rydges Hotels & Resorts (2010-2011): Oversaw the day-to-day operations of the Front Desk, handling various tasks and coordinating arrivals of flight crews and tour groups.

Chelsea Laing attended the University of Otago from 2006 to 2009, where they pursued a degree in BCOM with a focus on Marketing and Tourism.

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Timeline

  • Head Of Revenue And Customer Operations

    July 1, 2023 - present

  • Head Of Revenue

    August, 2022

  • Head Of Revenue Operations

    July, 2021

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