Samantha Myers

Samantha Myers is a Technical Support Engineer at Ferocia Pty Ltd since January 2023, with a focus on IT maintenance and daily operational support. Previously, Samantha served as Service Desk Lead at Redbubble, managing a team to provide IT support and conduct weekly syncs, and as IT Support Technician, delivering top-tier support and managing accounts on Google Workspace, LastPass, and Okta. Samantha's earlier roles include Service Desk Agent at Kineo, providing support for eLearning solutions and maintaining SLAs; Product Specialist at Apple, diagnosing issues with iOS and MacOS devices; and Service Desk Officer at the Department of Correctional Services in South Australia. Additional experience includes frontline support at Google and customer service at Internode, along with digital project management for the Town of Gawler. Samantha's educational background includes attending Trinity College from 2007 to 2010.