Miguel Angel Roque H

Miguel Angel Roque H is an experienced professional in the field of IT support and management, currently serving as a Senior Manager of Product Support at FICO® since April 2021. Previous roles include serving as a Senior Engineer at FICO®, where responsibilities involved client-facing leadership in the Originations and Insurance domains. Miguel Angel has also worked as a Senior L2 Support Engineer at VIQ Solutions, managing cloud services and SQL database troubleshooting, and served as a Senior Application Management Analyst at NTT DATA Services, focusing on application deployment and automation. Earlier experience includes system administration at Dell and technical support at Master Choice, where Miguel Angel contributed to ERP system migration and virtualization. Educational qualifications include degrees in Computer and Information Sciences from Universidad del Valle de Mexico and Computer Software Engineering from ITSZ.