Jennifer Hay

Vice President Service Excellence & Operations at Fidelity Charitable®

Jennifer Hay has a diverse work experience spanning multiple industries. Jennifer started their career in 1996 as a Quality Assurance Engineer at Texas Instruments. From there, they moved on to Nortel Networks where they worked on GSM/UMTS Post-Final Compile Feature Development for over a decade. In 2008, Jennifer became the Owner of 5J Investments LLC until 2012. Jennifer then joined Fidelity Investments as a Senior Manager in Software QA Engineering and later transitioned to a Senior Manager in Project Management. In 2016, Jennifer joined Fidelity Charitable as the Director of Operations and eventually became the Vice President of Service Excellence & Operations in 2019.

Jennifer Hay has a Bachelor of Science (BS) degree in Mechanical Engineering from the University of Rochester. The exact start and end years of their education are not provided.

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