Serena Khader is a Customer Success & Content Creator at Field Day. Serena has also worked as a Customer Support Shift Lead at Pirate Ship, where they were responsible for queue management, handling insurance claims, ticket reviews, quality control, and managing a crew of 4-6 Deckhands and Shipmasters. Prior to that, they worked as a Sales Associate at Forever 21 and as a Facilitator at Girls Inc. of the Pacific Northwest.
Serena Khader has a Master's degree in Journalism from the University of Oregon School of Journalism and Communication. Serena also has a Bachelor of Arts in International Studies (Development) from Portland State University - Urban Honors College. Additionally, they have a Bachelor of Arts in French World Language from Portland State University.
They work with Catalin Wong - Marketing & Community Development Manager, Jason Lapier - Co-founder & CTO, and Trevor Smith - Software Engineer. Their manager is Eli Blackman, Co-founder & CEO.
Current role