File Republic
Susan Kratzer is an experienced professional with a strong background in software implementation, project management, and client support within the legal and professional services sectors. Currently serving as the Global General Manager for Productivity at File Republic since March 2021, Susan focuses on managing sensitive information through industry-leading software solutions. Prior roles include significant leadership positions at LEAP Legal Software AU, where responsibilities encompassed quality assurance and managing complex client contracts and transitions. Susan’s expertise extends across various roles in financial supervision, client information analysis, and stakeholder engagement, showcasing a consistent track record of enhancing processes and ensuring client satisfaction throughout the software implementation lifecycle.
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File Republic
Focus on your clients and cases, let File Republic do the rest. We’re here to digitise your legal practice for the future, taking your files from forgotten to effective, and putting the power in your hands. From legacy cases, to matters-in-progress we’ll store, digitise and give you powerful, compliant, searchable access to all of your information. For one recoverable charge per case the power is all yours.