Zachary Butterfield

Zachary Butterfield has a diverse work experience spanning various roles and industries. Their most recent position was as a Support Engineer at FileWave, starting in November 2022. Prior to that, they worked as an IT Support Specialist, providing technical assistance, from September to November 2022.

Before transitioning to the IT field, Zachary worked at DecisionOne as a Field Service Technician from July 2021 to September 2022. In this role, they handled technical issues for end-users through various channels and consistently met customer SLAs.

From 2016 to 2021, Zachary worked at ALTIA CENTRAL as an IT Support Assistant and Language Teacher. Zachary installed and updated software, troubleshooted technical issues, and taught English effectively to a large number of students while maintaining excellent customer relationships.

Prior to their career in IT, Zachary worked as a General Laborer at Scott Construction & Various from 2011 to 2016. In this role, they performed various tasks related to home and business maintenance, adapting quickly to learn new skills.

Their earliest work experience was as an Assistant Language Teacher specializing in art at AtoZ-ed from 2009 to 2011. Zachary taught English and art to Japanese students, planned curriculum, and maintained organized records.

Overall, Zachary Butterfield has demonstrated technical expertise, adaptability, and strong customer relationship skills throughout their work experience.

Zachary Butterfield completed a Programming Nanodegree at Udacity in 2017. Before that, from 2004 to 2008, they attended Georgia Southern University, where they obtained a Bachelor of Fine Arts (BFA) degree with a focus on Studio Arts & Computer Graphics. In addition to their degrees, Zachary also obtained the CompTIA A+ certification from CompTIA in December 2020.