Truman Allen

Truman Allen, MBA, has a diverse and extensive work experience spanning over 14 years. Truman currently works at Financeit, where they serve as the Senior Director of Servicing and Collections. In this role, they are responsible for overseeing omni-channel customer success strategies for a portfolio valued at $1.5B and leading a cross-functional team.

Prior to their current role, Truman held various positions at WebBank. Truman was a Vendor Management Program Manager, where they played a crucial role in ensuring operational excellence and effective vendor collaboration. Truman also introduced a Lean continuous process improvement program, impacting over 100 employees. Truman also served as a Continuous Process Improvement Manager and Program Manager of Strategic Partners during their tenure at WebBank.

Before joining WebBank, Truman worked at Select Portfolio Servicing, Inc. as an Operations and Project Manager. In this role, they managed personnel, processes, and vendor operations across multiple affiliate relationships. Truman also oversaw the Home Ownership Preservation Program operations and spearheaded strategic implementations for updates to CRM systems.

Truman's career began at Dollar Financial Group, where they served as a Collections Supervisor.

Overall, Truman Allen's work experience showcases their expertise in operations management, vendor collaboration, process improvement, and strategic planning in the financial industry.

Truman Allen, MBA, completed their Master of Business Administration (M.B.A.) degree from the University of Utah - David Eccles School of Business in 2012. In addition to their MBA, Truman has obtained certifications in various areas including Lean Six Sigma Green Belt, Lean Specialist, and Brainstorming Specialist from the Advanced Innovation Group Pro Excellence (AIGPE™) in 2023.