James Cletus

James Cletus is an experienced IT professional with a robust background in IT service management and support across various organizations. Currently serving as Front End Services Manager at the Financial Ombudsman Service since September 2020, James works collaboratively with multiple teams to meet IT business demands. Prior roles include IT Service Manager at BMAT, where James managed IT delivery for eleven schools, and IT Service Desk Manager at Countryside, overseeing a team to support nearly two thousand staff. James’s early career included positions at The Scout Association, Family Mosaic, Club La Costa, and several other companies, emphasizing a strong foundation in IT support and team leadership. James holds an education from Basildon College and Woodlands School.