Mirika Patel

Mirika Patel is an experienced financial professional with a career spanning over a decade in various roles within the financial services sector. Currently serving as an Investigator and Adjudicator at the Financial Ombudsman Service since July 2015, Mirika has developed expertise in conflict resolution and customer advocacy. Prior experience includes leadership positions as a Store Manager at Eurochange Plc., where responsibilities involved managing branch operations and ensuring compliance with company standards, and as an Assistant Store Manager at Metro Bank, focusing on customer relationship management and adherence to financial regulations. Mirika began career foundations as an Operational Specialist at Barclays, providing customers with financial advice and ensuring operational excellence. Educational qualifications include a degree from the University of Westminster and foundational experiences at West Hatch High School.