Financial Ombudsman Service Limited
Robin Smith is an experienced financial professional currently serving as an Investigator at the Financial Ombudsman Service, focusing on pension complaints since August 2022. Prior roles include Personal Wealth Adviser at Schroders Personal Wealth, where expertise in retirement, pension, investment, and inheritance tax planning was applied from July 2019 to June 2022. Previously, Robin held the position of Independent Financial Adviser at Chase de Vere from June 2018 to July 2019, providing comprehensive market advice across personal finance topics. Experience also includes supporting the Exotic Derivatives Trading Desk as Assistant Vice President at Bank of America Merrill Lynch, processing trades for structured equity at Investec, and managing derivatives transactions as a Derivative Analyst at Fidelity Worldwide Investment. Robin holds a Bachelor of Arts in History from the University of Reading, earned in 2007.
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Financial Ombudsman Service Limited
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The UK's official expert in sorting out problems with banks, insurance, PPI, loans, mortgages, pensions and other money and financial complaints