Masroor Karamat has extensive experience in customer operations and project management within the financial technology sector. Currently, at Finastra since July 2017, Masroor serves as the Director of Customer Operations for the Payments Business Unit and Head of Customer Operations for the UK Service Bureau. Masroor has also held roles at D+H since July 2015 as a Swift Service Manager and at Fundtech Financial Messaging Ltd since January 2010 as a Project Manager, focusing on successful project implementation and closure. Previous experience includes working as an IT Consultant in the Enforcement Division of the Pakistan Telecommunication Authority from December 2006 to October 2008. Masroor's academic credentials include a Master of Science in Engineering, Cybernetics, and Communication from Nottingham Trent University and a Bachelor's degree in Information System Technology from the Imperial College of Business Studies.
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