Abdelhak DELLAJ is an experienced networking and unified communications engineer currently working at Finatech Group since August 2019, specializing in advanced networking solutions and certified in CCNP Collaboration. Concurrently, Abdelhak has been at ARES since June 2010, where the focus includes the integration of networking solutions and expertise in TOIP and unified communications technologies, specifically using various Cisco systems such as Call Manager, Call Manager Express, and Contact Center Express. Educational qualifications include degrees in Computer Networking Engineering from HEISI and a specialized technician certification from ISTA NTIC 2.