Frantz Charles Mba, Cspo®, Csm®

Frantz Charles, MBA, CSPO®, CSM®, has an extensive work experience in the field of technology and project management. Frantz currently holds the position of Cloud Deployment Manager - Lead at FINEOS, a role they assumed in July 2022. Prior to this, they worked as a Cloud Deployment Coordinator at the same company starting from May 2020.

Before joining FINEOS, Frantz worked at Northside Hospital as a Senior Technical Product Manager from November 2014 to May 2020. In this role, they were responsible for deploying and managing multiple cloud-based enterprise products, such as Salesforce CRM and CERNER Electronic Medical Record (EMR). Frantz collaborated with business stakeholders to understand their initiatives and managed the product backlog.

From March 2012 to November 2014, Frantz served as a Senior Technical Product Manager at Emory Healthcare. Frantz worked closely with hospital and clinic leaders to select HIPAA compliant solutions and provided hardware, software, and network architecture recommendations. Frantz effectively managed IT assets to support product lifecycle.

Frantz also worked at Colibrium Partners as an IT Solutions Consultant from June 2011 to March 2012. Here, they facilitated requirements gathering workshops, analyzed current systems to identify enhancement opportunities, and facilitated iteration estimation and planning meetings with both the technology team and clients.

Prior to that, Frantz held the position of Senior Applications Analyst at Cox Automotive Inc. from December 2005 to June 2011. Frantz worked closely with product owners to understand business requirements and fostered relationships between product owners and the development team.

Frantz's career started at Verizon Wireless, where they served as a Technical Project Manager from July 1999 to November 2002. In this role, they supported various enterprise systems and successfully led projects such as Windows 2000 rollout, Lucent QIP, and Microsoft SMS.

Overall, Frantz Charles has a proven track record in technology project management and has consistently contributed to the success of the organizations they have worked for.

Frantz Charles holds a Master of Business Administration (MBA) degree in Management from Strayer University, which they obtained from 2009 to 2011. Prior to that, they completed their undergraduate education at Rutgers University from 1990 to 1995, earning a Bachelor of Science (BS) degree in Computer Science Engineering. In addition to their academic qualifications, Frantz Charles has obtained several certifications, including the Certified Scrum Product Owner® (CSPO®) certification from Scrum Alliance in November 2019 and the Certified ScrumMaster® (CSM®) certification, also from Scrum Alliance, in October 2019. Frantz is also an AWS Certified Cloud Practitioner, certified by Amazon Web Services (AWS) in May 2020. Furthermore, Frantz Charles holds the FINEOS AdminSuite - Absence Certification from FINEOS, acquired in November 2021. While they have indicated involvement with Microsoft certifications, such as the Managing Microsoft Dynamics™ Implementations, Microsoft Certified Systems Engineer (MCSE), and Microsoft Dynamics™ CRM Customization and Configuration, details regarding the specific achievements and completion dates are not provided.