Ricardo Gomes

Ricardo Gomes has extensive work experience in various roles, starting with their current position as a Cloud Services & Atlassian Administrator at FINEOS since April 2021. Prior to this, they were a Product Operations Manager at FINEOS from August 2020 to April 2021.

Before joining FINEOS, Ricardo worked at Limelight Health, where they held multiple roles. Ricardo was a Project Manager, responsible for ensuring the quality of deliverables and facilitating the provision of processes, documents, resources, and tools to meet client needs. Ricardo also served as an Enterprise Project Manager and a Product Operations Manager during their tenure at Limelight Health.

Earlier in their career, Ricardo worked as a Project Manager for Mobile Applications at Ebbex, LLC from September 2013. Ricardo also served as a Project Manager at Skype - Daitan from March 2010 to January 2013.

Ricardo has previous experience in the healthcare industry, having worked as a Product Manager at Johnson & Johnson from December 2007 to December 2010.

Additionally, they have experience at IBM - International Business Machines as a Project Manager from April 2003 to February 2007.

Ricardo's early career includes roles at Claro, where they started as a Support Analyst and later became a Project Supervisor and Software Developer. Ricardo was involved in customer support, training, development, and maintenance of applications, as well as database management and internal reports development.

Overall, Ricardo Gomes has a diverse background in project management, product operations, and customer support across various industries.

Ricardo Gomes completed their bachelor's degree in Information Systems from the University Group of Education and Research SP between the years 2000 and 2003. In addition to their formal education, they obtained the Certified ScrumMaster® (CSM®) certification from the Scrum Alliance in November 2012. Ricardo also holds the ScrumMaster Certified certification from the same institution, however, the specific month and year of obtaining this certification are unavailable.