Alex Hrinchenko

Alex Hrinchenko has a long and varied work experience. Alex started their career as a Sales Manager at Novacell in 2000, followed by an English Language Teacher at СЗШ №37 in 2001. In 2002, they worked as a Cruise Director Assistant at Viking Cruises, and then as a Manager of Sales, Ecommerce Analyst, and Customer Success Manager for Freelance, self-employed from 2004 to 2020. In 2020, they worked as a Sales Manager at Onyx, and currently works as a Sales Manager at Finmap.online. During their time as a Customer Success Manager, they directed the outsource customer support department for websites and foreign web projects for seven years, secured minimal staff turnover, implemented a bonus motivational system for employees, enabled tools to monitor and affect the customer satisfaction rate, integrated a set of corporate rules and regulations to minimize the number of complaints about customer support service, and achieved an average Stella rating of 4.5.

Alex Hrinchenko has a diverse educational background. In 2020, they earned a Diploma of Education from Laba in Selling Skills and Sales Operations. Alex also earned a Program-Training in Personal Awareness and Self-Improvement from Isaac Pintosevich Systems in 2020. Alex's highest degree is a Master of Arts - MA from Kyiv National Linguistics University, which they earned in 2001 after studying Bilingual and Multilingual Education from 1996 to 2001.