Vivian Montgomery

Director Of Customer Success at FinThrive

Vivian Montgomery has a diverse work experience spanning several industries. Vivian currently serves as the Director of Customer Success at FinThrive, where they are involved in rethinking revenue management to advance the healthcare economy. Prior to this, they held the role of Director at nThrive, a healthcare revenue management SaaS platform provider. In both positions, Vivian focused on delivering better outcomes for patients, payers, and providers by increasing revenue, reducing costs, and ensuring regulatory compliance. Before entering the healthcare industry, Vivian worked at PELITAS, an nThrive company, where they held various roles, including Director of Customer Success and Director of Client Success. Vivian also served as a Project Manager at PELITAS from 2015 to 2019. Vivian's earlier work experience includes roles as a Patient Access Representative at GOOD SHEPHERD HOSPITALS PRIVATE LIMITED, a Crime Analyst/Police Planner at the City of Longview Police Department, and a Case Manager at SABINE VALLEY REGIONAL MHMR CENTER.

Vivian Montgomery attended LeTourneau University from 2001 to 2006, where they earned a Bachelor's degree in Business Administration. In 2021, they obtained a certification as a Certified Healthcare Access Associate (CHAA) from the National Association of Healthcare Access Management (NAHAM).

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Timeline

  • Director Of Customer Success

    April, 2022 - present