Deepika ReghuPrasad

Business Analyst at Fire & Flower

Deepika ReghuPrasad began their work experience in 2011 as a System Engineer and Consultant at DP Technology, where they provided Windows administration and support for PCs and servers. Deepika also had experience with Hyper V, VMware, and external cloud services.

From 2015 to 2016, Deepika worked as a System Engineer and Analyst at Gain City, where they monitored and made changes to infrastructure and technology to improve stability and effectiveness in the retail industry. Deepika also provided 24/7 support and internal support to the in-house team.

At IHiS (Integrated Health Information Systems) from 2017 to 2020, Deepika served as a System Engineer, responsible for designing, administering, and managing identity and directory management services solutions. Deepika also conducted server management and provided technical support.

From 2020 to 2021, Deepika worked as a Technical Support associate at NTT DATA Services, where they resolved technical and non-technical problems for clients, provided advice and guidance on software and hardware, and logged calls for trend analysis and resolution.

Most recently, Deepika joined Fire & Flower in 2021 as a Business Analyst. Here, they worked as a finance team business partner for ERP project initiatives, managed day-to-day ERP operations and reporting, and collaborated with finance and operations teams to build reporting and analysis templates and business intelligence tools. Deepika also monitored data integration between POS systems and MS Dynamics 365 F&O.

Deepika's work experience demonstrates a strong technical background and expertise in system administration, support, and analysis.

Deepika ReghuPrasad completed their education in a chronological manner. Deepika first attended Republic Polytechnic from 2008 to 2011, where they obtained a Diploma in Micro and Nanotechnology. Subsequently, they pursued a Bachelor's degree in Information Technology at the University of Wollongong from 2012 to 2014. In addition to their formal education, Deepika ReghuPrasad obtained a certification in ITIL Service Operation from Central Comp in November 2019.

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Timeline

  • Business Analyst

    February, 2022 - present

  • TECH SUPPORT COORDINATOR

    June, 2021