Gilad Shpiegel

Gilad Shpiegel has a diverse work experience in the technology industry. Gilad started their career in 2000 as a Developer at Magic Software Enterprises. Gilad then progressed through various roles including Technical Support Representative, Team Leader, and ultimately became the Technical Support Manager for the North America region. In this role, they were responsible for managing the Technical Support Department and also collaborated with Professional Services and R&D teams.

In 2011, Gilad joined Hermes Logistics Technologies as a Customer Support Manager. In this role, they structured the Technical Support Operation and Team, solving client and account manager problems, and leading QC activities. Gilad also supported R&D activities and oversaw version releases and feature customization and upgrades. In 2014, Gilad joined Firefly Migration as a Customer Success Manager, where they provided migration solutions for customers using Magic technology to Microsoft.

Overall, Gilad Shpiegel has a strong background in customer support, technical expertise, and team management in the IT industry.

Gilad Shpiegel attended Bar-Ilan University from 1997 to 2003, earning a BA degree in Political Science. In 2005, they attended John Bryce College, where they studied Administration of SQL Server 2000 DB. Prior to that, in 1999, they studied Magic Programming at Elad Systems Ltd. Additionally, in 1998, they studied Visual Basic, SQL, and C Programming at Sella College.