Robert Miller

Director Sales Operations at Firestone Complete Auto Care

Robert Miller has extensive experience in the automotive industry, with their most recent position being the Director of Sales Operations at Firestone Complete Auto Care since January 2017. In this role, they are responsible for creating and implementing strategic operational plans to improve efficiency, enhance customer experience, and drive sales growth. Robert has successfully built and led a team, focusing on diversity, inclusion, and performance.

Before joining Firestone, Robert worked at Sears Auto Center as an Operations Manager from October 2001 to June 2008, where they were promoted multiple times and played a key role in transforming underperforming stores and opening a new prototype store. Robert excelled in team building, budget management, and inventory control.

Additionally, Robert has held positions at Firestone Complete Auto Care as an Operations Manager from 2008 to July 2017, and as a Service Manager from 2011 to 2015. In these roles, they were responsible for optimizing financial and operational efficiency, implementing strategic plans, and achieving sales and service revenue goals.

Robert Miller studied Business Administration and Management coursework at Texas State University.

Links


Timeline

  • Director Sales Operations

    January, 2017 - present

  • Service Manager

    2011

  • Operations Manager

    2008