FIRST CONTACT SERVICE A.S.
Cigdem Eren is an accomplished professional with extensive experience in operations and customer relationship management. Currently serving as the Senior Director of Operations at First Contact Service since December 2020, Eren has a proven track record in enhancing operational efficiencies. Prior to this role, Eren held the position of Operations & Customer Relationship Director at CMC from January 2001 to June 2018, demonstrating a long-standing commitment to operational excellence and customer satisfaction.
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FIRST CONTACT SERVICE A.S.
First Contact Service provides professionals covering services. They provide contact and call center solutions, management of inbound,l outbound calls, virtual secretary, ivr, cloud service, technology support services, omnichannel crm, data management, video call, screen recording, digital marketing, and social media management services.