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Jackie Brown

Concierge Services Manager (anz) at First Contact

Jackie Brown has held various management positions in the hospitality industry, including roles as General Manager, Concierge, Concierge Services Manager, Operations Support Manager, Executive Concierge, Guest Services Manager, Rooms Coordinator, and Manager On Duty. With experience in handling guest complaints, training employees, ensuring compliance with standards and procedures, and improving customer service ratings, Jackie has demonstrated strong leadership and organizational skills throughout their career.

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