Keeley Evans

Keeley Evans has a diverse work experience spanning over two decades. Keeley currently serves as the Head Of Customer Service Delivery at first direct since 2022. Prior to this role, they worked at HSBC where they held several key positions including Head of Multi Channel Advice Wealth Management and Insurance from 2021 to 2022, Head of Digital On Boarding UK Commercial Banking from 2019 to 2021, and Retail Branch Manager from 2017 to 2019. Keeley also served as a Wealth Manager from 2013 to 2017, Premier Relationship Manager Non Regulated from 2008 to 2013, and held various roles from 1997 to 2002. Keeley has extensive leadership and management experience and has been involved in coaching, development, recruitment, and sales management throughout their career.

Keeley Evans has a strong educational background and has pursued various academic and professional certifications. Keeley obtained their Bachelor's degree in Combined Arts, with a focus on Criminology, Literature, and Psychology from the University of Lincoln, where they studied from 1992 to 1995. Later, they pursued a PhD degree at Nottingham Business School, Nottingham Trent University, from 2019 to 2027.

In addition to their academic qualifications, Keeley has also obtained certifications from reputable institutions. Keeley acquired the Chartered Institute of Insurers qualification from CII in November 2013. Additionally, they hold an Advanced Diploma in Financial Planning from the same institution, although the specific month and year of completion are not provided.