Graham Johnson

Collections Team Manager at First Response Finance

Graham Johnson is an experienced Collections Team Manager at First Response Finance, where involvement in staff-driven change has led to the development of a customer-centric approach to collections. Prior to this role, Graham served as a Loan Underwriter at Marks and Spencer, focusing on balancing customer expectations with underwriting criteria for credit card and personal loans. Graham's career began at Citi as a Credit Card Underwriter. Educational achievements include a Postgraduate Certificate in Systems Thinking in Practice from The Open University and a BA Hons in International Business Administration from the University of Lincolnshire & Humberside, complemented by an HND in Business from Wigan College.

Location

Manchester, United Kingdom

Links

Previous companies


Org chart

No direct reports

Teams

This person is not in any teams


Offices


First Response Finance

We are an award-winning UK finance company with offices in Nottingham, Leigh and Glasgow. Our primary product is Hire Purchase for motor vehicles, including; used cars, motorbikes and vans, however, we also offer Personal Loans to existing customers. Our philosophy, 'People, Service, Profit'​, is at the core of everything we do. We are a people centric business and we believe that the more we invest in our people; the quality and efficiency of our products; and the service that we provide to our customers, the more successful we will be, as we believe that profit is a natural outcome of building an outstanding business filled with highly skilled people.


Industries

Employees

201-500

Links