Chakradhar Rao Ponugoti

Chakradhar Rao Ponugoti is a seasoned professional with extensive experience in business transformation and operations management. Currently serving as Director of Business Transformation at Firstsource since March 2022, Chakradhar has previously held key leadership positions, including Associate Vice President of BPM Operations at Datamatics Global Services Limited from February 2017 to March 2022, and various roles at Datamatics Financial Services Limited from 2013 to 2017, including GM of BPO Operations. Additional notable positions include General Manager of HealthCare Operations at Tricom Infotech Solutions Limited, Service Delivery Manager at GeBBS Healthcare Solutions, and Operations Manager at Hexaware Technologies. Chakradhar began the career as Project Manager at Datamatics Global Services in 1998. Educational qualifications include a Master of Business Administration from Vinayaka Missions University, completed in 2011.