Kelly Shipley

Kelly Shipley, SHRM-CP, currently serves as a Senior Manager in Human Resources at Firstsource, a position held since October 2021. Prior to this role, Kelly worked as a Human Resources Business Partner at Cognizant from December 2016 to October 2021 and as a Recruiter at TriZetto Corporation for a brief period in 2016. Kelly's experience at TriZetto Corporation also includes roles as Team Lead for Executive Accounts and Leadership Development, where responsibilities included facilitating new hire orientation and developing training courses. Earlier positions include Supervisor of Client Services and Group Lead in Project Implementation. Kelly began a career in customer service at Gateway EDI, progressing from Customer Service Representative to Customer Service Trainer. A graduate of Truman State University, Kelly earned a Bachelor of Arts in Psychology in 2007.