Paul Collings has a wealth of experience in the operations and sales sectors, with a strong background in Customer Services & Retention, particularly in the energy industry. With a career spanning over two decades at British Gas, Paul has held various leadership roles such as Head of Sales, Head of Retention & Value Management, and Head of Value Insight. Paul is currently serving as the Associate Vice President Operations at Firstsource. Paul's educational background includes a Bachelor of Science in City/Urban, Community, and Regional Planning from Cardiff University.
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