Shane R Toogood

Shane R Toogood has extensive experience in learning and development, currently serving as the Director of Learning and Development at Fiserv since August 2018, where notable achievements include tripling training attendance and driving significant client revenue growth. Previous roles include Senior Training Manager and Manager of Partner Solutions Training, where Shane developed innovative training programs that enhanced productivity and reduced learning curves. Prior experience at CardConnect involved head trainer responsibilities and improving employee performance through tailored education. Earlier career endeavors included client solutions roles at ASD and internships in public relations and editorial capacities, complemented by a BFA in Creative Writing from Goddard College and an Associate's degree in Communication from Delaware County Community College.