Millicent Alusa

Customer Engagement Associate at FITTS

Millicent Alusa has a diverse work experience in the field of customer engagement and market research. Millicent is currently working as a Customer Engagement Associate at FITTS, where they focus on building relationships with clients and providing feedback for product and strategy improvement. Prior to this, Millicent worked at Ipsos as a Project Support Coordinator, managing quantitative research projects and handling various responsibilities such as proposal writing and event coordination. Millicent also gained experience as a Project Supervisor during their time at Ipsos. Millicent's work experience also includes a role as a Market Research Interviewer at GeoPoll.

Millicent Alusa completed their Bachelor's degree in Political Science and Government/Psychology from Kenyatta University, attending from 2013 to 2017. During their time at Kenyatta University, they also obtained a Certificate in Leadership development and mentorship from the same institution, completing it in 2017. In addition to their formal education, Millicent has obtained additional certifications, including AWS Partner: Accreditation (Business) from Amazon Web Services (AWS) in June 2022, and OneTrust Certified Privacy Professional from OneTrust in July 2022.

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