Cheryl Dawn Hacker

Cheryl Dawn Hacker is an accomplished sales leader with over 20 years of experience in the technology and telecommunications sectors. Currently serving as the Director of Midmarket & Commercial Sales at Five9, Cheryl leads a team responsible for managing concurrent agent accounts across the nation, focusing on enhancing customer business outcomes. Previously, Cheryl held various positions at Five9, including Regional Director and Enterprise Sales Director, where significant contributions were made to help clients transition to cloud solutions. Prior experience includes roles at AVANT Communications as a Senior Channel Manager and multiple positions at Avaya, where success in sales and onboarding efforts was achieved. Cheryl's earlier career includes sales and account management roles at Meridian IT, IT Direct, and other organizations, complemented by a Bachelor's Degree in Economics from the University of Connecticut.