Katie O'Sullivan is a seasoned professional with extensive experience in various roles across different sectors. Currently serving as Sr. Manager of the RFP Team at Five9 since June 2015, Katie manages a growing department that supports a fast-paced CCaaS sales team through collaboration with various stakeholders to ensure content accuracy and timeliness. As a multi-published fiction author since December 2013, Katie writes in genres including Young Adult, Romantic Suspense, and Paranormal Romance. Past roles include Editor-in-chief at CapeWomenOnline, Director of Marketing Publicity at Wellesley Cooperative Clothing Exchange, Technical Editor and Writer at Performance Technology Associates, and Reporter at Community Newspaper Company. Katie's career began in the media department at Gearon Hoffman, following a degree in English from Colgate University.
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