Ricardo Batalha

Ricardo Batalha is a Quality Engineer at Five9 since October 2024, with a prior role as Senior Quality Engineer at WIT from October 2017 to October 2024, where responsibilities included leading a QA team, recruiting, and mentoring junior engineers. Batalha's earlier experience includes roles as a Quality Engineer, where contributions were made to a digital security application and the Telco sector, and as a Civil Engineer - AutoCAD Designer at Alsina Formwork Engineering. Batalha's engineering journey began with an internship at SENER, participating in projects related to urban renewal and highway repavement. Education includes a Master's degree in Civil Engineering from ISEL and studies at Brno University of Technology.