Tara Evans

Operations Manager Customer Contact Center at Flagstar Bank

Tara Evans is an experienced operations manager currently serving at New York Community Bank since February 2021, focusing on the Customer Contact Center. Prior to this role, Tara spent over 22 years at Allstate, where the positions included Underwriting Team Leader, Security Coordinator, and Technical Support Analyst. As Underwriting Team Leader, responsibilities included oversight of 13 home-based underwriters, performance management, and operational management of agency communications to achieve business objectives. Tara's expertise also extends to security and technical support roles, where contributions ensured compliance and supported system transitions. Tara holds a Bachelor of Business Administration from Cleveland State University.

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