Osama Ahmed

Osama Ahmed has extensive experience in service delivery and operations management, currently serving as a Service Delivery Manager at FlairsTech since July 2020, where previous roles included Account Manager and Operations Manager. Prior to this, Osama held various positions at Flyin.com Egypt, Teleperformance Egypt, Raya Contact Center, and Vodafone Egypt, demonstrating a strong background in customer service and technical support. Osama is pursuing a Master of Business Administration (MBA) at ESLSCA University and holds a Bachelor of Science in Engineering from the Higher Institute of Engineering - Al Shrouk Academy.