Mark Bernardo

Mark Bernardo has a strong background in customer success and leadership roles. Mark is currently the SVP of Customer Success at Flashpoint, where they lead a team that caters to the needs of over 700 customers. Mark has created and led a comprehensive Customer Success organization and implemented CRM and Churn Management systems. Mark has also worked at GE Digital, where they served as the VP of Customer Success and VP of Professional Services. At GE Intelligent Platforms, they held the position of General Manager, overseeing SW and HW Services, as well as Automation Software. Mark also has experience at GE Fanuc and Intellution, where they held various customer support and quality assurance roles. Overall, Mark has a proven track record of growing businesses, improving customer experiences, and driving operational excellence.

Mark Bernardo attended Central New England College, where they obtained a Bachelor of Science degree in Computer Science.