AW

Alan Walsh

Senior Vice President Client Service Operations - Flexjet | Sentient Jet at Flexjet

Alan Walsh has a diverse and extensive work experience spanning several leadership roles. Alan currently holds a senior role at Flexjet as the Senior Vice President of Client Service Operations, where they focus on driving excellence in client experience and leading the transformation to a personalized and digital client experience. Prior to this, Alan worked at Sentient Jet as the Senior Vice President of Business Operations, where they led the transformation to a digital client experience and promoted value, retention, and growth. Before Sentient Jet, Alan worked at Dell Technologies, where they held various leadership positions, including Vice President of Strategy and Transformation and Vice President of Global Support Center, Support and Deployment Services. At Dell, they led the transformational operations and implemented strategies for sustainable growth. Prior to Dell, Alan worked at EMC, where they held several leadership roles, including Vice President of Global Services and Senior Director of Customer Service. At EMC, Alan led crisis management, integration efforts, and successfully improved customer satisfaction metrics. Overall, Alan Walsh has a strong background in leadership and operational excellence in the aviation, technology, and customer service industries.

Alan Walsh attended the University of Galway from 1999 to 2003, where they obtained their Bachelor of Arts degree in Training and Education. Prior to that, from 1991 to 1994, they attended Munster Technological University, where they studied Applied Physics and Industrial Instrumentation.

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Timeline

  • Senior Vice President Client Service Operations - Flexjet | Sentient Jet

    September, 2022 - present

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