Pancho Smolenov

Fraud And Chargeback Specialist at FlixBus

Pancho Smolenov is a seasoned professional in fraud detection and risk analysis, currently serving as a Fraud and Chargeback Specialist at Flix since November 2023. Previously, Pancho held roles at Crypto.com, where responsibilities included conducting comprehensive analyses of fraud patterns as a Senior Risk Analyst and Risk Analyst from August 2019 to February 2023. Prior experience includes the position of Fraud Detection Officer at Paysafe Group, focusing on identifying and mitigating fraudulent activities, and working as a Subject Matter Expert at AIG, where claim investigations and negotiations were key duties. Pancho also gained customer support experience at Sixty K Ltd, delivering technical solutions and managing complex support issues. Pancho's educational background includes studies at Ivan Apostolov and John Atanasoff.

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