Martin Vollbach

Martin Vollbach has extensive work experience in various roles and industries. Martin is currently working at Flokk as the Head of Service since February 2023. Prior to that, they held the position of Business Development Operations at Flokk from March 2022 to February 2023.

Before joining Flokk, Vollbach served as the Head of Service Support at StepStone Deutschland GmbH from February 2020 to December 2021. Their responsibilities included managing and supporting service operations.

Vollbach also has a strong background in telecommunications, having worked at NetCologne for several years. Martin served as the Leiter Customer Service from May 2014 to December 2019, where they oversaw customer support operations in the company. Prior to that, they held the positions of Leiter NetSupport from June 2002 to April 2014 and Leiter InternetSupport from March 2000 to May 2002.

Earlier in their career, Vollbach worked as an IT Consultant und Trainer, Gesellschafter at Zett Internetworks from January 1997 to March 2000. Martin also served as the Leiter Fieldservice / Systemadministrator at Küsgen Kälte und Klimatechnik from January 1992 to March 1997.

Overall, Martin Vollbach has a diverse work experience spanning various roles and industries, including service management, business development operations, telecommunications, and IT consultancy.

Martin Vollbach's education history includes several certifications and degrees in the field of business and technology. Martin obtained a degree in Betriebswirt with a major in BWL from IHK Köln in 2006. Additionally, they achieved various certifications from APMG, such as Prince2 Foundation and Prince2 Practitioner. Martin also completed multiple ITIL V3 certifications including Expert, MALC, Foundation, and specialized in Service Strategy, Design, Operation, Transition, and CSI. Lastly, they received certifications from Microsoft including MCP, MCSA, MCSE, MCT, and Certified Advanced Support Specialist. The start and end years for these educational experiences are not mentioned in the provided information.