Susan Bott

Director Of Client Services at Flood and Peterson

Susan Bott has a strong work experience in the insurance industry. Susan is currently working as the Director of Client Services at Flood and Peterson since November 2021. Before that, they served as a Licensed Agency Administrator at American Family Insurance from April 2019 to May 2022, where they provided excellent customer experience and assisted in achieving service and sales goals. Prior to this, Susan worked at State Farm as a Supervisor from January 2015 to October 2018, where they handled various HR responsibilities and led their team through reorganization and strategic projects. Susan also served as a Business Lines Team Manager at State Farm from September 2007 to January 2015, where they recruited and trained talent for new phone teams and increased productivity through cross-training and metrics.

Susan Bott has obtained a Bachelor of Business Administration (B.B.A.) degree in Business Administration and Management, General from Regis University. No specific information regarding the start or end year of their education is provided.

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Previous companies

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Timeline

  • Director Of Client Services

    November, 2021 - present